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Overview of the Grievance Resolution Process

Title IX Coordinator’s Authority / Shared Responsibility: All complaints or reports of discriminatory conduct and/or harassment will be investigated promptly and neutrally. Unless a conflict exists, an administrative investigation will be conducted by the University’s Title IX Coordinator. Should a conflict exist whereby the Title IX Coordinator is unable to discharge the responsibilities of that position, the President will appoint an alternate member of the University administration to conduct the investigation. Reasonable efforts will be undertaken to interview all individuals possessing relevant information.  Where criminal misconduct is alleged or found to exist, the Title IX Coordinator’s investigation may include information received from, exchanged with or obtained in cooperation with responsible law enforcement agencies or the University Counsel.

Timely Resolution: The generally accepted standard to resolve formal Title IX complaints will be thirty (30) days from the date of the receipt of a complaint unless extenuating circumstances necessitate additional time up to a maximum of sixty (60) days.  If additional time is required for complaint resolution, the reason for and anticipated duration of the delay shall be made known to the individuals directly involved – usually a Complainant (victim) and Respondent (individual accused)[1]. University officials and employees directly involved or who have supervisory or legal responsibility may be informed of progress on a need-to-know basis. In rare circumstances resolution of a complaint may take longer than the goals set due to unavailability of parties or witnesses, University closings (scheduled and unscheduled) or other compelling reasons. In such cases, notice of unanticipated delays shall be given to persons directly involved or affected.

Concurrent Remedies: Nothing herein shall prohibit a Complainant from filing or pursuing a criminal or civil complaint at the same time a Title IX grievance complaint investigation is underway.

Not a Substitute for Non-Title IX Disciplinary Process: The Title IX grievance process is intended to apply to student civil right grievances against employees, employee civil rights grievances against students, student-on-student civil rights grievances, student civil rights grievances against visitors or guests, and guest or visitor civil rights grievances against students.  All other grievances by students against students will be addressed through the student code of conduct procedures as outlined in the student handbook.  The most current and accurate version of the student handbook is located online at http://www.jsu.edu/studentaffairs/handbook.html.

Possible Dual Responsibility With Human Resources: In the event an employee is taking classes or should a student also be an employee (e.g., work study, Graduate Assistant, Resident Assistant), procedures applicable to employee-on-employee grievances through the Department of Human Resources may also be applicable.  It is the practice of JSU to bring employee and student grievance mechanisms together for joint resolution in such cases.  Sanctions may result in an individual’s capacity as a student, as an employee, or both.


[1] While a “complainant” is normally the alleged “victim” of an incident, that may not always be the case. For the purposes of this document, however, complainant and victim will be used synonymously (complainant and alleged victim being the same individual).

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